Frequently Asked Questions

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Have a question? Our Frequently Asked Questions are divided into specific categories to help you find the answers you need quickly. If you cannot find an answer to your question, please contact us and we will be happy to assist you.

Consumer Electronics & Jewelry FAQs
Is it true that Recycling fundraiser pays for EVERY item no matter what?
What happens to any information stored in the cell phones and laptop/netbook computers?
Do you accept accessories such as batteries and chargers, etc.?
Why are electronics and jewelry so harmful to the environment?
Does Recycling Fundraiser accept toner cartridges?
How do I tell the difference between an ink jet cartridge and a toner cartridge?
Do we need to recharge the batteries before shipping the items?

Program FAQs
How does the Recycling Fundraiser program compare to other recycling fundraisers?
Is it a good idea to collect old cell phones from my local cell phone store?
How do I obtain and use cell phone collection bins?
What does Recycling Fundraiser do with the consumer electronics and metals it collects?

Shipping FAQs
Is shipping free?
How do I schedule a free pick-up?
How do I obtain more free pre-paid shipping labels?
Is there a special box I should use to ship the consumer electronics and jewelry we collect?

Payment FAQs
When can my organization expect to receive payment?
What is the potential of a consumer electronics & jewelry collection drive as a fundraising program?

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